Welcome to the Pacific Northwest Library Association's (PNLA) virtual poster session, August 4-7, 2020. #PNLA2020 The theme of this venue is Empathy, Innovation, Impact and will address areas of Collections and Publishing, Literacy and Instruction, Relationships and Connections, and Leadership and Administration, with a special focus on COVID-19 response. On August 4-7, 2020 presenters for 31 posters, from professionals affiliated with a mix of academic, public, and school libraries, will be available to discuss their work with you. This event is free and open to the general public; you do not need to be a PNLA member to participate! The presentations may be viewed at your convenience, with commenting enabled over the four days so that viewers can ask questions and interact with presenters. Each theme will be highlighted on social media on the specified date, and some presenters will be available at designated times to answer your questions in real time (times TBD). Afterward, the posters will be hosted on the PNLA website indefinitely. Finished viewing posters? Please complete our PNLA Virtual Poster Session Feedback form!